Website Maintenance

Your website, looked after by real people

Websites don't look after themselves. Software goes out of date, security holes appear, forms silently break, and most owners only find out when a customer (or a hacker) finds it first. Our maintenance plans keep your website secure, updated and performing, with real people on the phone when you need a change made.

Did you know..?

43% of cyber attacks target small businesses, outdated websites are the easy way in.
10 days is the average downtime for SMEs after a cyber attack.
£1000s in lost enquiries when a broken form or checkout goes unnoticed for weeks.
What's included

What our maintenance plans cover

Pick the level of cover that suits your business, every plan includes the essentials.

Core software updates

CMS, plugins and dependencies kept up to date and tested, closing security holes before they’re exploited.

Security monitoring

Malware scanning, firewall management and login protection, with fast response if anything suspicious appears.

Daily backups

Automatic off-site backups so that whatever happens, your website can be restored quickly.

Uptime & form monitoring

We find out your site or enquiry form is down before your customers do, and fix it.

Content updates

Need text changed, a new page added or images swapped? Send it over and consider it done.

Performance & health reports

A plain-English monthly report: what we did, how your site is performing, and what we recommend next.

How we work

Simple, transparent, no surprises

  1. 01

    Audit

    A free health check of your current website, security, speed, backups and risks.

  2. 02

    Onboard

    We take over hosting access, set up monitoring and bring everything up to date.

  3. 03

    Maintain

    Updates, backups and monitoring run continuously while you get on with business.

  4. 04

    Report

    A monthly summary in plain English, plus honest recommendations as your site evolves.

FAQs

Website Maintenance, your questions answered

My website was built by someone else, can you still maintain it?

Yes, in almost all cases. We start with a free health check to assess how the site is built and what state it’s in, then recommend the right plan. If we find serious problems, we’ll tell you honestly and explain your options.

What happens if my website goes down?

Our monitoring alerts us, usually within minutes, and we start work on getting you back online straight away. With daily backups in place, even a worst-case failure can be restored quickly.

How quickly do you make content changes?

Routine changes are usually completed within one to two working days, often faster. Urgent fixes are prioritised, and you can actually phone us, which makes a difference.

Do I really need maintenance for a small website?

If your website matters to your business, yes. Outdated software is the leading cause of small business website hacks, and a hacked or broken site costs far more to fix than it does to protect. Think of it as insurance that also keeps your site improving.

Will my website keep improving over time?

Yes. Maintenance is not just keeping the lights on. Each month we look for ways to improve your speed, security and performance, so your website gets stronger the longer we look after it.

Goes well with

When did your website last get a health check?

Get a free, no-obligation website health check. We'll tell you exactly what state your site is in, security, speed and all, in plain English.